The Unified
enterprise mobility solutions
A single supplier to manage your voice and data network
Converged LAN Services from Armstrong Communication Systems Inc. enable you to combine all communications across a single infrastructure. We deliver a full range of services, including voice and data hardware installation, maintenance and network management. We can provide Local Area Networks (LANs), Wide Area Networks (WANs) and IP telephony, supported by several service options - creating a package tailored to your needs. Reduce costs with converged communications.
Nortel Meridian 61C Service Manhattan New York City

Meridian Option 81C Meridian 1 Option 81C provides traditional voidce and Voice over IP service for large enterprises requiring as many as 16,000 lines. Highly reliable, the Nortel Option 81 C applications and features include traditional and unified messaging, PC-based call management, IP gateways, digital and IP phones, call centers, 802.11 Wireless communications, intelligent remote solutions and support for multimedia communications. The Meridian Option 81C is well suited to be used in a network to distribute network intelligence across sites. Option 81C expansion cabinets can be further distributed in your local area with fibre optic links extending additional equipment up to 2 miles away.

The remote connectivity of the expansion cabinets is attractive in campus or high-rise environments. Meridian 1 Option 81C voice messaging gives you the tools to provide personal and professional attention to everyone who contacts your company - whether by phone or by fax. Meridian Mail Card Option provides voice mail messaging as Well as a wide variety of other features for efficient message management. Meridian Mail networking can provide cost-effective and efficient voice messaging to any location in your network, delivering the same features to everyone in your company for simpler communications. Meridian call centre products improve operating efficiency with functionality that also provides the best in customer service. Highlights include: Efficient distribution of incoming calls through Meridian Automatic Call Distribution (ACD). More effective management through Meridian symposium.

Take an in-depth look at your call centre, including queues, agent group and individual agent statistics with a comprehensive set of management tools. CCR Link Module provides specialised call routing through Meridian Customer Controlled Routing (CCR). Meridian 1 Option 81C is ready to help you take full advantage of Integrated Services Digital Networking (ISDN), a set of standards capable of transmitting fully digital communications (voice, data, fax and image) over the same facilities.

Today, ISDN capabilities can display a caller's name and the incoming phone number over a private network. Option 81C with its increased processing power presents a very strong networking capacity that can fully take advantage of networking capabilities. Option 81C is designed to accommodate future technological innovations and advances .All the performance, value, simplicity and unparalleled quality you'd expect from Nortel, the leading manufacturer of digital communication systems, is available with Meridian 1 Option 81C.